Shipping & Returns
We know that timely shipping is crucial to our loyal customers. Our goal is to ship orders within 5-7 business days.
When using PayPal as your payment method, please make sure your account is VERIFIED, and the shipping address used is CONFIRMED with your account. PayPal allows you to confirm a number of addresses with your account. Payments that come in from Unverified accounts and request shipping to Unconfirmed addresses will not be accepted and you may encounter delays with your shipment.
Return & Exchange Policy
Customer satisfaction is our #1 priority here at Sareas Naturals.
To ensure the quality of our product, we cannot accept returns on fragrances, oils, lotions, sugar scrubs, shea butter, soaps, etc., this is normal industry practice. All sales are final.
Returns after 30 days will be issued a store credit. No returns will be accepted after 31 days.
Damages must be reported within 30 days to receive a refund or replacement
Clearance items are final sale only and do not apply to this return policy.
Refunds will be issued for store credit of the full purchase price minus shipping.